Before contacting Support for assistance, please be sure you are running the latest versions of all the necessary software.
These are:
To get the current version of your Phonos application, open the Charms bar. To get the latest version go to the Store application on your device and tap Update.
3.1.0.447 | Add Repeat-One-Track support, improved Spotify & Amazon Prime Music. Supports Rhapsody (via Sonos Labs). Dropped Lite suffix. Shows TV input type. (Nov 13 2015) |
3.0.0.342 | Added Search feature (Jul 23 2015) |
2.1.0.342 | Multiple account art and playback issues, Pandora stations without art, Weird horizontal "shake" on the music list, Popup Play menu easier to use, Alphabetic jumplist improved on smaller screens, Minor UI tweaks (Feb 19 2015) |
2.1.0.324 | Music service fixes, zoom control, improved snap view (Jan 16 2015) |
2.0.0.291 | All-new UI, added music sources and services support (Dec 23 2014) |
1.1 | Fixed network scan, 8.1 compatibility and Sirius XM (Oct 2 2014) |
1.0 | Initial version (Apr 22 2013) |
To get the current version of your Phonos application, start the app, tap the Menu area (the "..." at the bottom) and tap About. To get the latest version go to the Store application on your phone and tap Update.
5.1.0.448 | Fix problem with player names featuring "&" signs stopping network discovery(Nov 14 2015) |
5.1.0.445 | Add Repeat-One-Track support, improved Spotify & Amazon Prime Music. Fixes bugs in Line-in and Queue delete (Nov 13 2015) |
5.0.1.323 | Queue page many fixes, Search remembers, multiple music service accounts, music services in some locales (eg UK), paired players show correctly, network scan faster (Jan 16 2015) |
5.0.0.282 | Fix all music services issues, required switching to WP 8.0 app (Dec 22 2014) |
4.9.2.274 | Empty music list on Sonos 5.1 fixed Final Windows Phone 7.5 version(Dec 17 2014) |
4.9.2.259 | Empty music list on Sonos 5.2 fixed (Dec 16 2014) |
4.9.1.171 | More music service fixes, Sonos Favorites, Radio Shows (Sep 24 2014) |
4.9.0.151 | Google Play works (June 25 2014) |
4.8.0.138 | TV input, Minor fix to error reporting for music services (Jan 18 2014) |
4.7.0.xxx | Spotify works again! (Aug 27 2013) |
4.6.0.442 | SiriusXM support (requires Sonos 4.1) (Jun 1 2013) |
4.5.0.xxx | Bug fixes for WiMP and Queuing (Apr 3 2013) |
4.4.0.xxx | Almost-universal Music Service support (Mar 11 2013) |
4.3.0.428 | Added Deezer support (Feb 19 2013) |
4.2.0.425 | Added Slacker & Songza support, auto-config (Jan 28 2013) |
4.1.0.417 | Fixed Phone 8 problem finding devices (Dec 16 2012) |
4.0.0.415 | New Modern UI (Nov 23 2012) |
3.2.1.390 | Rhapsody in Trial mode fix (Sep 25 2012) |
3.0.0.388 | Added Rhapsody/Napster support (Sep 14 2012) |
3.1.0.354 | Added Rdio support (Jun 12 2012) |
3.0.0.346 | Added Search, Pinning shortcuts, all-new Volume, faster startup |
2.0.0.318 | Fixed playback issues with Last.fm, Line-In and Folders |
2.0.0.316 | Added Music Service support for MOG, Last.fm, WiMP and iheartradio |
2.0.0.284 | Music Services (Spotify/Pandora) compatible with Sonos 3.6.1 |
2.0.0.282 | Spotify support, improved Radio. Music Services NOT compatible with Sonos 3.6.1 |
2.0.0.268 | New Metro-UI to pick music, fast startup, Zone edit, Room Volumes, Sleep timers |
2.0.0.205 | Fixed critical Sonos 3.6 connection issue, and Line-In shows correctly when playing |
2.0.0.204 | PC software no longer required! Also added new Sharing options and track timeline |
1.0.167 | Fixed an annoying problem with scrolling in lists, made Trial mode a little more painful |
1.0.127 | Added Pandora support (requires PC software 1.0.114 or later) and improved volume control |
1.0.68 | Initial version |
The version listed above is the last version of the Sonos system software that we have tested the Phonos application with. We recommend not upgrading your Sonos system to new versions until we have had the chance to verify compatibility with Phonos. To see how to get the latest version of the Sonos software, go to
http://www.sonos.com/support/software_update.aspx.